Culture of Excellence
Presented by The Ritz-Carlton Leadership Center

October 21 @ 8:00 am - 4:30 pm
Loading Events
  • This event has passed.

Collin Corporate College is proud to host the professional development course, The Ritz-Carlton Leadership Center Conference Workshop: (Designed for Leadership and Frontline Staff).

Culture of Excellence
Presented by The Ritz-Carlton Leadership Center

Collin Corporate College is proud to host the professional development course, The Ritz-Carlton Leadership Center Conference Workshop: (Designed for Leadership and Frontline Staff).

Make plans to attend the one-day workshop in 2021 in which attendees will explore the award-winning business practices of The Ritz-Carlton and illustrate how they create an elevated customer experience and culture of service excellence.

Here’s what you can expect from this essential event:

  • Leverage the Ritz-Carlton Key Processes to deliver exceptional service consistently
  • Learn how the Ritz-Carlton psychology of service creates empowerment for the benefit of your organization
  • Help employees discover their personal power
  • Learn the absolute fundamentals of customer service
  • Discover how your level of engagement as a leader drives both employee and customer engagement
  • Learn the psychological and emotional aspects of creating an engaged customer experience
  • Know the difference between creating a satisfied customer and an engaged customer
  • Unlock the power of having a written service strategy
  • Learn service principles that lead to lifetime customer connections

 

 

Event & Registration Details

October 21, 2021

Time:
8:00 AM Check-In & Breakfast
9:00 AM – 4:30 PM

Location:
Preston Ridge Campus (PRC) Conference Center
9700 Wade Boulevard
Frisco, TX

Pricing:
Regular Price – $399

 

Details

Date:
October 21
Time:
8:00 am - 4:30 pm
Event Category:
Event Tags:
https://epay.collin.edu/C20053_ustores/web/product_detail.jsp?PRODUCTID=2681&SINGLESTORE=true

Venue

Preston Ridge Campus (PRC) Conference Center
9700 Wade Boulevard
Frisco, TX United States
+ Google Map