TWO DAYS OF DISNEY: Disney’s Approach to Quality Service & Employee Engagement

March 29 @ 9:00 am - March 30 @ 4:00 pm
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Attend both days and save!

Disney’s Approach to Quality Service

Gain insight into the importance of details in customer service.
In this course, you will learn to think differently and act intentionally by examining your customer experience, identifying service pitfalls and dispelling misconceptions to establishing quality customer service. You will explore how to differentiate your organization’s service and how to build lasting brand loyalty


Disney’s Approach to Employee Engagement

Understand your desired work culture, enhance your business outcomes.

During this course, we will show you how to influence your organization to create a thriving culture and foster strong employee engagement through the various components of hiring, training, communication and care. You will begin to see how this all comes together to create a productive work culture.



Disney’s Approach to Quality Service
Tuesday, March 29, 2022 – 9 a.m. – 4 p.m.


Disney’s Approach to Employee Engagement
Wednesday, March 30 2022 – 9 a.m. – 4 p.m.

Collin College McKinney Campus (Central Park) Conference Center

2200 W. University Drive
McKinney, Texas 75071


  • Discounted Rate for attendance both days:  $799 per person!

Cost includes course materials, complimentary parking, WIFI, continental breakfast, lunch, snacks, beverages, and certificate of completion.



If you would like to pay by company check, please contact our office at 972-599-3188 to arrange an invoice.  Registration is not complete until payment is received.  Unfortunately, we cannot accept personal checks.

Refunds are not available; however, tickets may be transferred to other individuals prior to the day of the event.  Please notify with the pertinent information.

Break Sponsor:


March 29 @ 9:00 am
March 30 @ 4:00 pm
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Collin College McKinney Campus
2200 W. University Drive
McKinney, 75071 United States
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