The Ritz-Carlton Leadership Center is Coming to Collin Corporate College in 2023

Live, on-site workshop

How to Build a Culture of Service Excellence Through Engaged Leadership

This one-day workshop provides participants a first-hand look at the Ritz-Carlton’s award-winning business practices, including their Gold Standards, Key Processes, and Service Strategy.

By the end of the day, you’ll know how to:

  • Equip your employees to provide the ultimate customer experience.
  • Boost business through repeat customers and regular referrals.
  • Out serve – and out sell -- the competition.
  • Cultivate employee enthusiasm, engagement, and initiative.
  • Create a company-wide culture of excellence.

Recommended audience

Anyone who is engaged in the customer experience (directly or through management) is encouraged to attend.

Event & Registration Details

March 23, 2023

9:00 AM – 4:00 PM


Preston Ridge Campus (PRC) Conference Center
9700 Wade Boulevard Frisco, TX

Breakfast & lunch included

Early Bird: $399
(Early Bird opens November 16, 2022 and closes January 16, 2023)

Groups of 8 of more: $349
(Available up until the time of the event)

Regular Rate: $449
(Begins on January 17, 2023)


Breakfast and Lunch are included